How to Become a Business Analyst
From Music to Business Analysis
We spoke to Vicky Heward from Optimo on the Jobs for Women Podcast about all things careers as a business analyst.
Vicky is a skilled Business Analyst with over a decade of diverse experience. With a strong background in both technology and business analysis, she has worked across a range of industries, from not-for-profit to healthcare and manufacturing. As a mentor and advocate for EDI (Equity, Diversity, and Inclusion), Vicky is committed to empowering new talent in the tech sector and promoting inclusivity.
Vicky’s initial career aspirations were far from the world of business analysis. With a passion for music and production, she embarked on a journey that seemed to lead in a completely different direction. However, life had other plans. Vicky’s transition from a creative field to a more analytical role is a prime example of how diverse interests and skills can converge to create a unique career path.
Early Career and the Shift to Business Analysis
After completing her education, Vicky entered the workforce, taking a position at a debt charity. This role was her first step into the professional world, and it set the stage for her future career in business analysis. Over 16 years, she progressed through various roles within the organization, gaining invaluable experience and insight into operational processes.
The Leap into Business Analysis
It was during her tenure at the charity that Vicky discovered her aptitude for analysis. Her involvement in user acceptance testing and project work within the operations department revealed her natural inclination for understanding and improving processes. This realisation was pivotal, as it steered her towards a more analytical role within the organisation.
Embracing a Sideways Career Move
A significant turning point in Vicky’s career was her decision to apply for a junior systems analyst role within the same charity. This move, though lateral, represented a significant shift in her career trajectory. It was a step out of her comfort zone, moving away from a managerial position to a more specialized analytical role. This decision underscores the importance of being open to non-linear career paths and the value of exploring new professional avenues.
Continuous Learning and Growth
Vicky’s journey into business analysis was marked by continuous learning and adaptation. She didn’t have a formal background in IT or business analysis, but her willingness to learn on the job played a crucial role in her success. Her story highlights the fact that formal education is not the only path to a career in business analysis; practical experience and a proactive approach to learning can be equally, if not more, valuable.
Key Takeaways
Diverse Paths to Success:
Vicky emphasises that there are different types of analysts and that not all roles require technical skills like coding. Her ability to act as a translator between business and technical teams highlights the diversity of skills needed in this field.
Qualifications vs. Experience:
While qualifications can be beneficial, Vicky points out that they are not always essential for breaking into the field. Practical experience and a willingness to learn can be just as valuable.
Overcoming Imposter Syndrome:
Vicky candidly shares her experiences with imposter syndrome, particularly in male-dominated environments. Her story is a powerful reminder of the challenges women often face in tech-related fields and the importance of perseverance.
The Value of Mentorship:
Reflecting on her own experiences, Vicky underscores the importance of mentorship in personal and professional growth. Finding someone who can provide guidance and support can be a game-changer in one’s career.
Embracing Fear:
One of the best pieces of advice Vicky received and shares is to face fears head-on. She encourages taking on challenges that seem daunting, as these are often the most rewarding and growth-inducing experiences.
The Importance of Continuous Learning:
Vicky’s journey shows that learning and development are ongoing processes in a business analyst’s career. Staying curious and continuously seeking knowledge is key.
Quotes from Vicky
On being a woman in business: “I’ve been in meetings where I’ve been ignored, being the only woman… It hammered in my imposter syndrome, that horrible feeling… But I learned to push through and assert my presence.”
On business analysis: “I liked to root around and find out why things behave the way they do from an IT perspective… It’s a bit like wanting to see what happens behind the scenes, to peel away the set and see the man holding the boom.”
On Embracing Fear: “Do it petrified, do it scared, but do it. You should run towards things that absolutely petrify you. I overcame a massive fear of standing in front of 100 people and telling my story.”
On Continuous Learning: “I still continue to learn and develop in this space. My analytical mind doesn’t just stop at my working life. I’m always asking questions about why things happen the way they do.”
On the Value of Mentorship: “My mentor took me under her wing early on, showing me the different tips and tricks… We still catch up and use each other as sounding boards. That mentorship has been a vital part of my journey.”
On Breaking Stereotypes: “I’m not super techy as a business analyst… What I can do is translate between business and techie and vice versa. It’s about finding your niche and excelling in it.”
About Vicky and Optimo
Vicky is a skilled Business Analyst with over a decade of diverse experience. With a strong background in both technology and business analysis, she has worked across a range of industries, from not-for-profit to healthcare and manufacturing. As a mentor and advocate for EDI (Equity, Diversity, and Inclusion), Vicky is committed to empowering new talent in the tech sector and promoting inclusivity.
At Optimo, where she is Co-Director, Vicky works with purpose-driven companies to improve their operational processes, people skills and technology. She is a natural leader who can bridge communication gaps between stakeholders and technology professionals seamlessly. Additionally, she is passionate about environmental sustainability and is always eager to learn how technology can co-exist with nature without causing harm to our planet’s resources.
Vicky is also a champion for balanced workplaces and gender equality in the tech industry.
Connect with Vicky on Linkedin.
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