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Outreach Assistant – Smart Works Leeds

About Smart Works

Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. We empower each woman by giving her the clothes and the confidence she needs to succeed. After visiting Smart Works, 69% of clients secure a job within a month, gaining financial independence and transforming their lives.

More information about who we are can be found on our Jobs for Women company page here.

About the role

Outreach Assistant – Smart Works Leeds

Every woman who comes to Smart Works is referred by another organisation or charity. Across the UK over 400 organisations refer women to Smart Works, including job centres, refuges, prisons, work programme providers and other charities. Without our referral partners, Smart Works would not be able to reach women in need and help them to succeed at interview and start a new chapter. Building and nurturing these partnerships is central to our work and success as a charity.

The Outreach Assistant will support the Outreach and Communications Lead with the engagement of our referral partners, ensuring that they are aware of our service and how to refer clients. The successful individual will be the face of Smart Works Leeds in our local community. In practice, this means presenting to partners and potential clients, attending job fairs and events, and identifying opportunities of partnership working to encourage and increase partnerships with our referrers across the region.

The role would be based at our Smart Works centre in Leeds, with frequent off-site attendance at events, meetings and presentations. There may be occasional evening and weekend work as the successful candidate will be part of the wider centre team, helping with networking and key events support. As part of the wider service delivery team, they will also play an active role in ensuring our volunteer-powered service is delivered to the highest possible standard in our centres.

Smart Works Leeds is part of Smart Works Charity, with Smart Works centres across the UK. There will therefore be some travel and liaison with local centres across the UK and in London, to support induction and training.

If you enjoy working in a collaborative environment, public speaking and have excellent written communication skills, then this is an ideal opportunity for you.

Duties and responsibilities

Looking after a selection of referral partners, building relationships with existing ones and forging new ones.
Presenting to potential clients and referral partners about Smart Works in a variety of settings.
Delivering workshops to potential clients, supported by the Outreach and Communications Lead.
Attending career fairs, job centres and employment events across West Yorkshire.
Supporting Outreach and Communications Lead to organise, deliver and attend community outreach events in centre and across Leeds that increases the profile of Smart Works.
Play a role in supporting the smooth running of the Leeds centre as part of the wider service delivery team.

Personal Specification

Essential Criteria

Friendly and comfortable with public speaking.
Curious and enjoy learning and trying new things.
Hard-working and organised with good attention to detail.
Target driven, able to perform well against KPIs.
Excellent written communication skills.
Strong organisation skills.
Knowledge of the employability support available to unemployed people in Leeds.
Passionate about the work of Smart Works and our mission.

Desirable Criteria

Experience presenting and engaging local community partners/ conducting outreach activity.
Experience working within a fast-paced organisation, where flexibility is key.

How to Apply

Apply here.

Pay range in Leeds
Exact compensation may vary based on skills, experience, and location.

Base salary
£22,700/yr

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